Next Step Studios Terms and Conditions
General Information
- Studio Address: 6 Greetby Place, Skelmersdale, WN8 9UL.
- Contact for Cancellations: James Hoy – 0796 826 017. WhatsApp or text preferred (include the student’s name, lesson time, and tutor’s name).
- Lesson Duration and Fee:
- Lessons are 30 minutes long and charged at £15 each.
- Payment can be made in advance or at the time of the lesson.
Initial Lesson
- The first lesson is free of charge.
- The initial lesson is an introduction. The tutor will introduce themselves and carry out an assessment of the student’s abilities and learning needs.
Cancellations and Missed Lessons
- Cancellations require a minimum of 24 hours’ notice to avoid being charged the full lesson fee.
- Cancellations made with less than 24 hours’ notice will be charged at the full rate unless waived at the tutor’s discretion.
- Tutors reserve the right to cancel lessons for any reason without prior notice.
- In the event that a tutor cancels a lesson, all reasonable steps will be taken to offer the student an alternative appointment.
- We kindly ask students to respect their tutor’s time and provide reasonable notice for cancellations.
Booking
- Bookings can be made directly with the tutor or online via the booking portal.
- Online bookings are provisional and must be confirmed by the tutor prior to being accepted.
Lesson Policies
- Lessons are held at the discretion of the tutor and are not guaranteed.
- The tutor-student relationship is based on mutual respect.
- Lessons are held at Next Step Studios, unless otherwise agreed.
- Prompt Arrival: Students are expected to arrive promptly for their lessons. Appointment times cannot run over due to late arrivals.
- Progress:
- Progress depends on the student’s commitment to regular practice and their personal ability, dedication, and effort.
- Tutors will provide guidance and resources but cannot guarantee specific progress.
Equipment and Instruments
- The studio provides all required equipment for lessons.
- Students are welcome to bring their own instruments but do so at their own risk.
- The studio is not responsible for any loss or damage to personal instruments or belongings.
Examinations
- Graded examinations must be booked directly with the awarding body.
- The studio can provide assistance with this process but does not take responsibility for:
- Exam arrangements made with the awarding body.
- Specific requirements or decisions made by the awarding body.
Payment Terms
- Payment for lessons is required in advance or at the time of the lesson.
- Payments are non-refundable except at the tutor’s discretion.
Liability
- Next Step Studios is not liable for injuries sustained during lessons. Students are responsible for their own safety and well-being.
- The studio is not responsible for any personal items lost, stolen, or damaged on the premises.
Car Park
- Next Step Studios does not accept liability for any loss, damage, or theft of vehicles or personal belongings left in the car park.
- The use of the car park is at the vehicle owner’s own risk.
Conduct
- Students and their families are expected to act respectfully towards tutors, other students, and studio property.
- The studio reserves the right to refuse service or discontinue lessons if the behavior of a student or their family is deemed inappropriate.
Privacy
- Personal information collected during the booking process will only be used for administrative purposes and communication regarding lessons.
By attending lessons at Next Step Studios, students and their families agree to abide by these terms and conditions.